Returns & Exchanges
At ridemoda, we are committed to your performance and satisfaction, offering a 30-day return policy on all unused sports gear and apparel. If your equipment isn't the perfect fit for your game, we'll help you find the right replacement or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into your ridemoda account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring that sports equipment is securely padded to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects the gear to ensure it meets our quality standards, we will process your refund or ship your exchange within 5-7 business days.
